Meet the Crew
The Woofability crew is here to take care of your furry friend and provide peace of mind for you while they’re in our care. Find out more about our crew members below!
Meet April & Tim - Owners
April started her career as a support worker in the United Kingdom, where she obtained a diverse background in working with people with autism and special needs. April relocated to Canada in 2014 where she expanded her knowledge and took the opportunity to follow her true passion. She has always had a love for dogs, and has combined her diverse skills in working with people and her love of animals by pursuing a career in training dogs. With over 12 years of experience in working with challenging needs and complex communication difficulties, as well as additional training in leadership and management, April is a huge asset to the Woofability crew!
April attained her certification in dog training in 2016, quickly following with Dog First Aid to further expand the skills provided to her clients. She loves the challenge of working with each dog and is dedicated to providing a fun and fulfilling life for every dog she meets. April soon developed her passion for working with dogs and those who need them to develop independence when managing an illness or disability, April furthered her training and now provides training to owners wanting to train their own service dogs. April has trained two of her own service dogs Nymera (blue tick coon hound) who has now retired and Buttons (English Lab) who has taken on the position of her current service dog.
April further expanded upon her passion by developing a fun living environment for dogs to have their own holidays and become part of her family. She would love nothing more than to spend time making you feel at ease by caring for your beloved family member while you are away.
Tim began his working life as teacher and tutor for individuals with learning difficulties in the United Kingdom. After several years, he redirected his career towards providing care for people in group homes. Tim has been working with individuals with challenging needs for over a decade.
When Tim relocated to Canada in 2014, he followed his desire to help those that are unable to communicate effectively for themselves. He continued to work with people that had communication challenges. Finding the work rewarding and wanting to find other ways to use his skills, Tim expanded into working with animals. In 2017, Tim and April opened Woofability.
Tim started studying the art of Reiki in 2010 and has been practicing at a Master's level for the last four years. On top of that, he is also certified in Animal Reiki and Dog First Aid, and he enjoys knowing that he brings peace and healing to the animals in his care. Tim has continued his education in an IAABC accredited course in Canine Social Behaviour and the Canine Behaviour Consultant Diploma.
Joelle
Joelle first came to us as a customer six years ago with her two dogs Betty & Baxter. As a child Joelle wanted to be a Vet,and life being life with its many twists and turns took her on a different path, but her love for animals only grew stronger over the years. Joelle is the proud mother of two adult children, who also share her passion for animals. Animals have always been central part of her family life, at one point having 11 pets!
Joelle’s passion for dogs, especially those with fear or insecurity issues, has led her to rescue and rehabilitate numerous dogs over the years. Each one leaving an ever lasting paw print on her heart—and her leg, where she has a tattoo of a paw for each one.
With many years experience in customer relations, Joelle brings a wealth of knowledge and a deep commitment to communication and understanding. In her previous job, she introduced a zootherapy program, that gave support to students and parents alike by having access to a therapy dog.
Sandra
Sandra is from England, where she worked for a bus company and the local council doing clerical work. She relocated to Canada with April’s dad in 2019 to be closer to family. Sandra works three days a week supporting the Woofability crew with administration. You will normally chat to Sandra on Tuesday, Thursday and Friday!
Sandra likes to spend her breaks getting to know all the dogs, and even ended up adopting one of the fosters we had staying with us, who you will see in the many pictures we post. Sandra is always happy to help with any enquires you have and always looks forward to chatting to you all.
Kyla
Kyla joined the Woofability team in January 2022, bringing many years of experience working with dogs, from several years of kennel attending to a short stint in grooming. Growing up, Kyla always had a love of all animals despite her parents “no pet policy”. She’s now the proud dog mom to Rupert, a Mexican rescue dog that loves to hike and learn tricks.
Kyla has a love of hiking, music, camping, arts, and photography. Kyla has her certificate in Veterinary Assisting and leads the Woofability pack hikes as well as the trainer for our Pawsative Steps Academy.
Catriona has been with us for just under 2 years, whilst many of our clients may not have met her, they most definitely would have read her magical updates of their dogs when they have received their daily update.
Whilst working with us, Catriona has also attended school and recently achieved her Veterinary Assistant qualification. As well as sending out the updates to the parents Catriona is also in the runs with groups of dogs teaching them the many skills and fun that enrichment gives the dogs.
Gabby
Wren has been with us for a few months now and she didn’t take long to get to know the dogs, she brought with her an extensive knowledge and understanding of dogs which has been gained through personal study and through work and advocates for dogs ensure wherever they are their wellbeing is considered at all times.
When not working Wren spends her time self studying about dogs, playing board games and D&D, loves to make Art and spending time baking.
Emma
Emma joined us bringing a lot of experience with her from previous jobs she has held to qualifications. Emma is great with the dogs and can easily get in tune with them, she’s been whilst with us she has been working as an Enrichment Counsellor and providing many of our customers with their updates.
Alexis joined us two years ago and worked as an Enrichment Counsellor, she then left to attend school, once this had been completed she then came back and is now responsible for the production of the many reels and stories that are put out on social media.
Alexis realized her passion for dogs attending training courses with her mother which led to her dog-sitting for friends and family. She began her career in the pet industry working alongside her mother in an animal hospital doing kennel work while also assisting with medical administration and grooming.
Outside of work, Alexis enjoys art, video games, and the gym. She likes to stay active and creative physically and mentally even when it’s time to head home for the day. When not at Woofability, Alexis can be found in the weight room at the gym or a computer desk!
Catriona
Gabby came to us ready and eager to learn all about the industry and what ‘working with dogs’ was all about, keen to take part in anything dog related and loves to learn new information around dogs, many of you will have met her when either checking your dog in first thing in the morning and when coming to pick you dog up.
You will always be greeted with a smile when you meet Gabby as she tells you all about the day that your dog has had.
